axiom 2 – early entrants win the field
axiom 3 – significance precedes momentum
axiom 5 – producer and consumer utility
axiom 6 – gatekeepers, intermediaries, and the attention deficit
axiom 7 – positive feedback loops
axiom 8 – differentiation of products and pricing
axiom 9 – switching costs and lock-in
axiom 10 – free information: cooperation in a competitive environment
Axiom 5 – Producer and Consumer Utility
Your reward = total value added to industry multiplied by your share of industry value. (Shapiro and Varian, 198)
Consumer utility of information = parsimony, timeliness, and quality; UI = P,T,Q(Hunter)
Effectiveness (F) of an organization using web technologies is defined as the least constrained systems fit between the coordination of activities through knowledge exchange and the validity of the information exchange. These are measured by the price of knowledge transactions (P) in resources such as time and the accuracy (Y) of both the content and process in the exchange such that: F = f (P,Y)(Demchak, Friis, La Porte – ask not to cite).